Last updated 12 August 2026.
If ProvePixel did not do what you expected, tell us within 30 days of a charge and we refund it. You do not have to argue the case.
Cancel at any time from the receipt the payment provider emails you, or by writing to us. Cancelling stops the next charge; the period you have already paid for keeps running to its end, and your data stays until it does.
If you cancel part-way through a month and have barely used it, ask and we will refund it. If you have run thousands of scans through it, we will probably say no, and we will say so rather than going quiet.
The trial takes no card and charges nothing, so there is nothing to refund. If a charge appears without you choosing a plan, that is our mistake and we will return it in full.
Email hello@provepixel.com from the address on the account. We answer within two working days.